Policies & Procedures
These policies, procedures and forms are relevant to student and stakeholders of Impavid Education Pty Ltd trading as GrayClay. It is recommended prospective students read through this information prior to enrolling.
Policy and procedure
Admissions Policy & Procedures
Academic Support Procedures
Access, Equity and Diversity Policy
AQF Certification Policy & Procedures
Behavioural and Misconduct Policy & Procedure
Course Progress and Attendance Policy
Critical Incident Policy & Procedure
Education Agent Management Policy & Procedures
Enrolment Contract - VET Student Loans
Enrolment Terms and Conditions (Fee For Service)
Enrolment Terms and Conditions (CRICOS Overseas Students)
Fees and Refund Policy
Fees - Schedule of Administrative Fees
International- ESOS (Education Services for Overseas Students) Framework for Students
International- Student Protection Insurance Factsheet
Regulations and Legislation Policy & Procedures
Student Administration Policy & Procedures
Student Code of Conduct
Student Handbook
Trainer and Assessor Policy & Procedure
Training & Assessment Policy & Procedure
Tuition Protection Arrangements for VET Student Loans
Vet Student Loans - Tuition Protection Arrangements
*Note: Complaints and Appeal is under Student Administration Policy and Procedure.
