Certificate lll in Business BSB30120

Certificate lll in Business BSB30120

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance and in roles with a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. The broad range of competencies provides some discretion, judgment and relevant theoretical knowledge and may provide technical advice and support to a team.

The Certificate III in Business is suited to those who are new to the workforce or those seeking a new career pathway with little to no experience in administration.

Potential Career Outcomes

  • Administration Assistant
  • Clerical Worker
  • Customer Service Advisor
  • General Clerk

Icon Admission Requirements 001Icon Admission Requirements 002Group 8
The entry requirements are that applicants to this course must have successfully completed year 12 or be mature agedAll candidates will be required to complete a Pre-Training interview prior to enrolment, to determine the individual’s suitability for the training program.Additional entry requirements apply for international students.
Refer to the information on the international student page.

Licensing & Regulatory Requirements

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Mandatory IT Proficiency Requirements

Students are required to access and download their course materials and assessments online. Grayclay uses online discussions apps such as Microsoft Teams or Zoom to connect with the trainer with students.

It is expected the student already be proficient in the use of a computer and know how to;

  • Download and save documents from website
  • Create, save, and edit documents
  • Upload documents through websites
  • Access and research the internet
  • Compress image files
  • Connect digital cameras
  • Download and store images

Tip: Microsoft Office Basic Video Training offers free training videos for those new to Microsoft.

Minimum age

You will need to be at least 18 years old.

Language, Literacy and Numeracy


  • Completed Year 12 or be a mature age student


All candidates will be required to participate in an interview prior to enrolment to determine the individual’s suitability for the training program.

Full Time Study
Self-paced Study (Months)Duration (Months)
Fee for Service
Domestic Students (online only)
4 X 10 weeks
(2 week break between terms)
N/A 12
International Students
(with a Student Visa)
4 X 10 weeks
(2 week break between terms)

Full Time Study Load

International Hours
*On Campus and/or Live stream 15
Self-study 5
Assessments 2
Self-directed N/A
Total hours per week 22
Self-directed learning 20
Assessments 2
Total hours per week 22


  • Domestic self directed learners may join live stream classes at timetabled sessions.

* International students are required to attend all scheduled classes to meet their student visa requirements

Additional Support through Assessment Study hours and catch-up calls

Study Modes Available
Live streamed lectures, on campus and self-paced learning.

College Terms and Fee Schedules

Use arrows to scroll through to FEE INFORMATION


  1. General fee-paying Fees
  2. Vet Student Loans Fees
  3. International Student Fees
Fee Schedule and Academic Calendar_ 2022_2025_v2.1

The successful achievement of this qualification requires you to complete all units from the list below.

Core Units

Unit Code and Title:

  • BSBCRT311 - Apply critical thinking skills in a team environment
  • BSBPEF201 - Support personal wellbeing in the workplace
  • BSBSUS211 - Participate in sustainable work practices
  • BSBTWK301 - Use inclusive work practices
  • BSBWHS311 - Assist with maintaining workplace safety
  • BSBXCM301 - Engage in workplace communication

Elective Units

Unit Code and Title:

  • BSBMED301 - Interpret and apply medical terminology appropriately
  • BSBMED303 - Maintain patient records
  • BSBMED304 - Assist in controlling stocks and supplies
  • BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBPMG430 - Undertake project work
  • BSBTEC202 - Use digital technologies to communicate in a work environment
  • BSBTEC301 - Design and produce business documents

On completion of BSB30120 Certificate lll in Business graduates will have the opportunity to expand their knowledge and develop additional skills in business within the BSB50120 Diploma of Business.

Icon Study Modes 002Icon Study Modes 001
Live Streamed lectures provide real-time interaction and learning supportGrayclay 1 Short Street, Southport Gold Coast

Qualification nameBSB30120 Certificate III in Business
Course duration18 months
Delivery MethodOnline & *on campus
*applies to those studying with a Student Visa.
RecognitionNationally Recognised Nationally Recognised
AssessmentsWritten Assessments, Projects, Role plays, Video,
Awarded byGrayclay (RTO Code 45101)
IntakesCommencement opportunities;
• January, April, July and October See college calendar for semester dates.
RecognitionIf you are an existing worker or have experience in the related industry, please inform our admissions team during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster through RPL. Please note - limitations do apply.

Icon Payment  Upfront Payment

Students studying as either online or on-campus fee-paying students will be required to enter into a direct debit arrangement for the duration of their study, making weekly payments, if their fees are greater than the required deposit of $1500.00.

Fees will vary depending upon the chosen course and study load. You can choose to enroll as a full-time, part-time, and even per unit student at some training divisions, depending on your work, family, and financial commitments.

Learn More…

Icon Student  VET Student Loans

VET Student Loans is an Australian Government loan scheme that assists eligible students to pay their tuition fees for certain eligible courses listed on the Approved Course List and undertaken at approved course providers. It allows students to borrow funds up to the cap set for their chosen course of study and up to their FEE-HELP limit to help pay for part or all of their tuition fees.

Students who access VET Student Loans assistance will have a loan from the Commonwealth who will, on the student’s behalf, pay their tuition fees to their approved VET provider up to the capped amount.

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Gjkosz.tif  Study Loans

Grayclay is proud to be partnered with Study Loans – the first dedicated private student loan provider in Australia.

They offer students with competitive interest rates and flexible payment schedules making it easier to fund your studies

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Group 122  Fee support and tax deductions

Student and/or Personal Loans

Most banks offer student loans at fairly competitive rates to students studying Nationally Accredited courses. For a comparison between student loans, please visit: http://www.finder.com.au/student-loans

Tax Deductions

Contact the Australian Taxation Office or a qualified accountant to assist you with accurate and appropriate information regarding tax deductions associated with study.

Learn More…

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