Diploma of Leadership and Management

In the Diploma of Leadership and Management (BSB50420), you will develop essential skills to effectively lead teams and manage operations within various organisations.

The course covers strategic planning, where you’ll learn to set and achieve long-term goals. You’ll enhance your ability to manage team performance, utilising techniques to motivate and guide staff. Emotional intelligence training will help you navigate interpersonal relationships and improve workplace dynamics.

Additionally, you’ll gain expertise in project management, learning to oversee projects from inception to completion. The course also emphasizes operational management, equipping you with the tools to streamline processes and improve efficiency. Combining theoretical knowledge with practical applications, this course prepares you for dynamic leadership roles in diverse industries.

In the Diploma of Leadership and Management (BSB50420), you will gain knowledge and skills from the following core and elective units:

Core Units:

1. BSBCMM511 - Communicate with influence: Develop advanced communication skills to influence and negotiate effectively.
2. BSBCRT511 - Develop critical thinking in others: Foster critical thinking skills within your team to enhance problem-solving and innovation.
3. BSBLDR523 - Lead and manage effective workplace relationships: Build and maintain productive working relationships.
4. BSBOPS502 - Manage business operational plans: Create and implement effective operational plans to achieve business goals.
5. BSBPEF502 - Develop and use emotional intelligence: Apply emotional intelligence to manage workplace relationships and improve team dynamics.
6. BSBTWK502 - Manage team effectiveness: Ensure team performance and collaboration are optimised to achieve organisational objectives.

Elective Units:

1. BSBHRM524 - Coordinate workforce plan implementation: Manage the implementation of workforce plans to meet organisational needs.
2. BSBHRM525 - Manage recruitment and onboarding: Oversee the recruitment process and integrate new employees effectively.
3. BSBFIN501 - Manage budgets and financial plans: Develop, manage, and monitor budgets to support financial decision-making.
4. BSBOPS505 - Manage organizational customer service: Enhance customer service practices to improve client satisfaction and loyalty.
5. BSBOPS504 - Manage business risk: Identify and mitigate risks to ensure business continuity and success.
6. BSBPEF501 - Manage personal and professional development: Plan and implement strategies for personal and professional growth.
7. BSBTWK503 - Manage meetings: Organise and lead effective meetings to achieve desired outcomes.
8. BSBCRT412 - Articulate, present and debate ideas: Develop skills to clearly present and defend ideas in professional settings.

Completing the Diploma of Leadership and Management (BSB50420) opens up various rewarding career pathways. These roles span various industries, including corporate, healthcare, education, non-profit, and government sectors, offering diverse opportunities to apply your leadership and management skills. They may include:

1. Team Leader: Oversee and guide a team, ensuring productivity and fostering a positive work environment.
2. Operations Manager: Manage daily operations, streamline processes, and enhance organizational efficiency.
3. Project Manager: Plan, execute, and oversee projects, ensuring they are completed on time and within budget.
4. Sales Manager: Lead and motivate a sales team, develop sales strategies, and drive revenue growth.
5. Human Resources Manager: Oversee recruitment, onboarding, and workforce planning, ensuring effective HR practices.
6. Customer Service Manager: Enhance customer service practices, manage customer relations, and ensure high levels of client satisfaction.
7. Business Development Manager: Identify growth opportunities, develop strategic plans, and drive business expansion.
8. Executive Assistant: Provide high-level administrative support to executives, manage schedules, and coordinate meetings.
9. Office Manager: Ensure smooth office operations, manage administrative staff, and maintain office systems.
10. Department Manager: Lead a specific department within an organization, manage resources, and achieve departmental goals.

Age 

Minimum Age 18 Years old

Education & Experience

One of the following:

• Year 12 or equivalent
• 2 years work or volunteering experience
• Completion of a Certificate III or higher qualification

​​English

An upper-intermediate level of English is required.

Student Evidence 

Evidence of any of the below:

• Australian citizenship;
• Permanent Australian residency; or
• Temporary Australian residency with a valid visa, other than the student visa, to study and work in Australia.

Students will be required to provide a Unique Student Identifier (USI) which is a reference number that creates an online record of a student’s training and qualifications attained in Australia.

Language, Literacy, Numeracy

Language, Literacy and Numeracy (LLN) test is required prior to enrolment where;

• the highest AQF qualification achieved is Certificate IV;
• student is mature aged  with no prior formal learning;
• student is new to workforce  (recent high school graduate)
• student is an International student (new enrolment)

LLN Test is not required where student provides evidence of completion of an AQF Diploma or higher qualification.

Visit the Fees & Payment Page here to find out more.